Medatex is a leading insurance claim management solution used by over 50 insurance companies in Europe. The process involves handling claims based on legal, medical, and insurance standards, providing adjusters with analytical solutions for assessing the situation of the injured parties and the extent of their damages and enabling the automatic generation of documents, including templates for correspondence with the injured party or their representative, as well as decision templates.
The business objective: The pilot project's goal was to automate the health claim dispatch process to assess potential gains in process efficiency and time savings.