In the healthcare sector, the dispatch of health claims involves processing an extensive array of documents, including medical reports, examination results, lab tests, medical procedures, and billing information. Traditionally, this process has been manual, time-consuming, and prone to errors, leading to delays in claims processing and increased operational costs.
The project aimed to:
- leverage Generative AI and Optical Character Recognition (OCR) technologies
- automate the health claim dispatch process
- enhance efficiency, accuracy, and patient satisfaction.